Commercial - Pre Sales/Admission

Telesales Intern

South Jakarta, Jakarta
Work Type: Internship

About Us

Hacktiv8 is an online rapid education program that prepares absolute beginners into job-ready developers to work in high-growth tech careers in Indonesia. We do this using Income Share Agreement, a payment program that helps students defer their tuition for a percentage of their future income.

If you are passionate about education and technology and you are excited to create positive social change to enable people to launch their career, and if you appreciate learning and see yourself as a lifelong learner and (of course) if you enjoy fast-moving environments where experimentation is encouraged, that are signs that you are a good fit for us!

What You’ll Do:

  • Responsible for customer success & experience, handling both online and offline (e.g call handling, live chat and whatsapp)

  • Approaching and persuading every leads from all marketing channels in order to achieve the conversion target

  • Setting up schedules as well as administering entrance test for applicants

  • Make sure all the administrative information is neatly reported in written and/or verbal

Role Requirements:

  • Fresh graduate or final year student from reputable university

  • Excellence communication skills and can do consultative selling (negotiation, persuasion, and influencing)

  • Having good communication skills in English (verbal and written)

  • Previous exposure in telesales / customer service / customer experience is a plus

  • Has a higher emotional intelligence, and good skill in conflict resolution and mediation

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